It’s common for airline Cabin Staff to be treated will little respect and the travelling public assume that they are little more than waitresses. However, if you have a heart attack, suffer anxiety, need oxygen or directions in the case of an emergency evacuation it’s these highly trained professionals who will be the ones to help you. Some are also brave and resourceful beyond all expectations. One of those was Neerja Bhanot and this is her story.
Images under Creative Commons licence with thanks to the Indian Government and aussieairliners.org